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Have a question or need assistance with your order?
Have a question or need assistance with your order?
Whether you’re looking for more information about our products, need help with customisation or have a specific inquiry, we’re just an email away. Contact us using the form below and we’ll get back to you as soon as possible.
Your satisfaction is our priority. We’re committed to providing you with exceptional service every step of the way.
Frequently Asked Questions
Can I see how my personalised message will look on the belt before purchasing?
Yes, we offer a digital proofing process where you can preview and approve the design of your personalised message before it is etched onto the belt.
What is the process for customising a leather belt?
Our process is super simple. All you need to do is write down your message with a pen and paper, snap a photo and then upload it when you order. We’ll transform it into a digital file for you to confirm before it’s etched in to your chosen belt.
What if I’m not sure how to customise?
We have a resident graphic designer and artist within the team, so if you’re not sure on your customisation, just get in touch and we’ll create something perfect together!
What is the typical turnaround time for custom leather belts?
Our typical turnaround time for custom orders is 14 days from the date of order placement. This includes the time for personalisation, confirmation of proof, production and then shipping.
What is included with the leather belt gift set?
We’ve created the perfect full gift set. Your carefully customised is protected within a velvet bag and placed into our handmade solid wood hinged gift box.
Can I include special characters or symbols in my message?
Yes, we can accommodate special characters and symbols in your personalised message, adding an extra touch of uniqueness to your belt.